Wednesday, June 10, 2009

DHL Sucks?

Well...the set (four storey dreamhouse) is being held up by the lovely folks at DHL, but at least it has reached the country, from its ancestral home in Ireland (home of Jenny Walshe). It's a bit of a funny situation - it has been in Toronto for four days now, and it's been sitting about a 20-minute bike ride from my house in a warehouse for the last 48 hours, but this wonderful "courier" can't seem to actually get it delivered...and they can't tell me why...

This after telling me it would be delivered three days ago.

When I called customer service and asked for an explanation, they said I had to email customer care. Which begs the question, calling customer service is for...

I know. It's accepted practice, but at least FEDEX and Purolator can find my house.

No comments:

Post a Comment